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Most Frequently Asked Questions

Tiomarkets Help Center

Accounts

How can I change my base currency in my member area wallet?
  • How do I sign up for a TIOmarkets trading account?

  • Why do I need to send you my proof of ID and address?

  • What can I do or not do, while my account is pending approval?

  • What do I do if I have not received my verification email?

  • How do I reset my password?

  • Where can I locate TIOmarkets legal documentation?

  • What is the dormancy fee?

  • Does the dormancy fee apply to me?

  • How much is the dormancy fee?

  • What documents do I need to provide for my account to be verified?

  • What documents are accepted for Proof of Identify (POI)?

  • Do you offer Swap Free accounts?

  • What documents are accepted for Proof of Address (POA)?

  • How do I upload my documents?

  • What base currencies are available?

  • How can I change my base currency in my member area wallet?

  • How can I change my base currency in my MT4 or MT5 trading account?

  • What account types are available on MT4 and MT5?

How can I change my base currency in my member area wallet?

To change the base currency of your wallet, simply email [email protected] from the registered email address in your account with your request and we will review and get back to you.

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