logo

How can we help?

Start Trading

Trading is risky

Most Frequently Asked Questions

Tiomarkets Help Center

Accounts

What is an inactivity fee?
  • How do I sign up for a TIOmarkets trading account?

  • Why do I need to send you my proof of ID and address?

  • What can I do or not do, while my account is pending approval?

  • What do I do if I have not received my verification email?

  • How do I reset my password?

  • Where can I locate TIOmarkets legal documentation?

  • What is the dormancy fee?

  • Does the dormancy fee apply to me?

  • How much is the dormancy fee?

  • What documents do I need to provide for my account to be verified?

  • What documents are accepted for Proof of Identify (POI)?

  • Do you offer Swap Free accounts?

  • What documents are accepted for Proof of Address (POA)?

  • How do I upload my documents?

  • What base currencies are available?

  • How can I change my base currency in my member area wallet?

  • How can I change my base currency in my MT4 or MT5 trading account?

  • What account types are available on MT4 and MT5?

What is an inactivity fee?

Clients are charged an inactivity fee when they place a withdrawal from their wallet, without ever having placed a trade.

The fees are as follows:

  1. Bank wire: 25 USD
  2. CC: 5 %
  3. Crypto: ETH 0.003, BTC 0.0004, TIOx 50 & USDT 1.5
  4. E-wallet: 5%

[missing - riskW]