How TIOmarkets Protects Client Funds

At TIOmarkets, safeguarding client funds is an important part of how we operate. We are committed to maintaining transparent processes, secure systems, and responsible financial practices across our services.

Client funds are held in segregated accounts

Client funds are held in segregated accounts with established banking and payment institutions and are kept separate from the company’s own operational funds. This means your money is not used for business expenses, company investments, operational costs or the company’s own trading activity.

Daily reconciliations are performed to verify that the funds held in segregated accounts are equal to or greater than the amounts owed to clients.

Keeping client funds separate helps ensure client money remains clearly identifiable and is not mixed with company funds.

Regulation and client protection

TIOmarkets operates through regulated entities in different jurisdictions. The level of protection available to you may depend on the entity your account is registered with.

These protections may include segregated client funds, regulatory oversight, internal controls, and compensation protection where applicable.

Clients registered under the UK entity may be eligible for the Financial Services Compensation Scheme (FSCS), subject to applicable rules and limits.

Secure transactions and data protection

Deposits and withdrawals are processed through secure systems and monitored procedures designed to help protect client accounts and financial information.

Withdrawals may be subject to verification checks before they are processed. These checks help protect clients, reduce fraud risk, and ensure funds are returned through the appropriate payment channels.

Client fund protection and trading risk

Client fund protection does not protect you from trading losses.

Segregated accounts and regulatory safeguards relate to how client funds are held and handled. They do not prevent losses caused by market movements, leverage, margin requirements, or trading decisions.

Trading leveraged financial products involves significant risk. You should only trade with money you can afford to lose.

Our commitment

Trust is built through transparency, consistency, and accountability.

TIOmarkets is committed to maintaining a secure and professional trading environment where clients can access financial markets with clear information, responsible fund-handling practices, and appropriate risk warnings.

よくあるご質問

Are client funds kept separate from TIOmarkets’ own money?

Yes. Client funds are held in segregated accounts, separate from the company’s operational funds.

Does TIOmarkets use client money for business expenses?

No. Client funds are not used for company operating costs, company investments, or the company’s own trading activity.

Does client fund protection cover trading losses?

No. Client fund protection does not protect you from trading losses caused by market movements, leverage, margin requirements, or trading decisions.

Do all clients receive the same protection?

No. Client protections may vary depending on the TIOmarkets entity your account is registered with and the rules that apply in that jurisdiction.

Is compensation protection available?

Eligible clients registered under the UK entity may benefit from FSCS protection, subject to the applicable rules and limits.