TIO MARKETS
PRIVACY POLICY
INTRODUCTION
1.1TIO Markets. (the “TIO Markets” or “Company”) is trading under the TIO Markets tradename and through the domain name www.tiomarkets.com
PRIVACY POLICY
2.1Protecting the privacy and safeguarding the personal and financial information of TIO Markets clients and website visitors is one of our highest priorities. The following Privacy Statement explains how we collect and protect your information.
COLLECTION OF PERSONAL INFORMATION
3.1We collect information required to open an account, to transact business effectively and to safeguard your assets and your privacy. To do this, we gather information to help us assess your needs and preferences. The information we collect directly from you includes information required to communicate with you, including your name, mailing address, telephone number, e-mail address. We also collect birth date and your location information.
USAGE OF PERSONAL INFORMATION
4.1We use personal information only as appropriate to provide you quality service and security. For example, we may use the information collected from you to verify your identity and contact information. We may also use this information to establish and set up your trading account, issue an account number and a secure password, maintain your account activity and contact you with account information. This information helps us improve our services to you, inform you about additional products, services or promotions that may be of interest to you.
OUR AFFILIATES AND PARTNERS
5.1We may share information with affiliates if the information is required to provide the product or service you have requested or to provide you the opportunity to participate in the products or services our affiliates offer. We may also forge partnerships and alliances, which may include joint marketing agreements, with other companies who offer high-quality products and services that might be of value to our clients. In order to ensure that these products and services meet your needs and are delivered in a manner that is useful and relevant, we may share some information with partners, affiliates and alliances. This allows them to better understand the offers that are most relevant and useful. The use of your personal information is limited to the purposes identified in our relationship with the partner or affiliate.
NON-AFFILIATED THIRD PARTIES
6.1We do not sell, license, lease or otherwise disclose your personal information to any third party for any reason, except as described below. We reserve the right to disclose your personal information to third parties where required by law to regulatory, law enforcement or other government authorities. We may also disclose your information as necessary to credit reporting or collection agencies, or when necessary to protect our rights or property. To help us improve our services to you, we may engage another business to help us to carry out certain internal functions such as account processing, fulfillment, client service, client satisfaction surveys or other data collection activities relevant to our business. We may also provide a party with client information from our database to help us analyze and identify client needs and notify clients of product and service offerings. Use of the information shared is strictly limited to the performance of the task we request and for no other purpose. All third parties with which we share personal information are required to protect personal information in a manner similar to the way we protect personal information.
RESTRICTION OF RESPONSIBILITY
7.1If at any time you choose to purchase a product or service offered by another company, any personal information you share with that company will no longer be controlled under our Privacy Statement. We are not responsible for the privacy policies or the content of sites we link to and have no control of the use or protection of information provided by you or collected by those sites. Whenever you elect to link to a cobranded Web site or to a linked Web site, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third party and you should familiarize yourself with the privacy policy provided by that third party.
OPTING OUT OF DISCLOSURES OF NON-PUBLIC PERSONAL INFORMATION
8.1You may direct us not to disclose non-public personal information to certain non-affiliated third parties.To opt out of sharing non-public personal information with non-affiliated third parties, please contact a client service representative. An opt out election made by one account owner of a joint account is applicable to all account owners of the joint account. An opt-out election must be made for each separate account you hold with us.
USE OF COOKIES
9.1A cookie is a small text file stored on the user’s computer for record-keeping and security purposes. It allows us to enhance user experience while browsing our website. TIO MARKETS issues cookies upon landing on our website, unless the cookie settings on user’s browsers are disabled. Please be notified that by turning off cookie tracking in your browser, some of our services might become unusable such as promotions or registration. Cookies used by us do not contain any personal information nor do they contain account or password information. They merely allow the site to recognize that a page request comes from someone who has already logged on. To administer and improve our Web site, we may use a third party to track and analyze usage and statistical volume information, including page requests, form requests, and click paths. The third-party may use cookies to track behavior and may set cookies on behalf of us. These cookies do not contain any personally identifiable information.
COMMUNICATIONS
10.1Unless otherwise indicated for a particular service, any communications or material of any kind that you e-mail or otherwise transmit through the services, including information, data, questions, comments or suggestions will be treated as non-proprietary and non-confidential. By accepting this Agreement you grant a license to us to use your Communications in any way we think, either on the website or elsewhere, with no liability or obligation to you. We are free to use any idea, concept, know-how or technique or information contained in your Communications for any purpose including, but not limited to, developing and marketing products. We are entitled, but not obligated, to review or retain your Communications. We may monitor your Communications to evaluate the quality of service you receive, your compliance with this Agreement, the security of the Web site, or for other reasons. You agree that such monitoring activities will not entitle you to any cause of action or other right with respect to the manner in which we monitor your Communications. In no event we will be liable for any costs, damages, expenses or any other liabilities incurred by you as a result of our monitoring activities.
CHANGES TO THIS PRIVACY STATEMENT
11.1Unless otherwise indicated for a particular service, any communications or material of any kind that you e-mail or otherwise transmit through the services, including information, data, questions, comments or suggestions will be treated as non-proprietary and non-confidential. By accepting this Agreement you grant a license to us to use your Communication details.
COMPANY’S CONTACT DETAILS
12.1TIO Markets Ltd. (the “TIO Markets” or “Company”) is an International Business Company (the “IBC”) incorporated in Saint Vincent and the Grenadines holding a Certificate of Incorporation with Number 24986 IBC 2018. TIO Markets Ltd. is also authorised by Mwali International Services Authority in Comoros Union with license number T2023224 with registered office at Moheli Corporate Services Ltd, P.B. 1257 Bonovo Road, Fomboni, Comoros, KM.
12.2Clients shall communicate with the Company with the communication methods described within this policy and/or at the following address:
Correspondence Address:
1)Suite 305,Griffith Corporate
Centre PO Box 1510,
Beachmont Kingstown
St. Vincent and the Grenadines
2)Moheli Corporate Services Ltd, P.B. 1257 Bonovo Road, Fomboni,
Comoros, KM.
Customer Service:
Email: [email protected]