How can we help?
Trading is risky
Security & Safety
Why do I see something on the TIOmarkets website that other people don’t see?
Can TIOmarkets add another stock or instrument to the platform?
Other brokers are telephoning me and I have only signed up to TIOmarkets, what happened?
What happens if I deposited some funds to a company that looked like TIOmarkets, but with a different name?
Why don’t we have 2FA security on crypto transactions?
Adding tiomarkets.com as a trusted domain to your email
Why do I see something on the TIOmarkets website that other people don’t see?
When the team make updates to the TIOmarkets website, the changes are immediately reflected. It can be the case though for people who have visited the website before that they need to clear their browser cache* before they can see the latest changes. This can be done by pressing Ctrl F5 on your keyboard.
Browser Cache Explained:
The browser cache is a temporary storage location on your computer for files downloaded by your browser to display websites. Files that are cached locally include any documents that make up a website, such as html files, CSS style sheets, JavaScript scripts, as well as graphic images and other multimedia content.
When you revisit a website, the browser checks which content was updated in the meantime and only downloads updated files or what is not already stored in the cache. This reduces bandwidth usage on both the user and server side and allows the page to load faster. Hence, the cache is especially useful when you have a slow or limited Internet connection.
Trade responsibly: CFDs are complex instruments and come with a high risk of losing all your invested capital due to leverage.